Dear Valued Patients,

We want to inform you that, effective immediately, our clinic is implementing a new cancellation policy. To help us serve all of our patients better and to minimize disruption, we kindly ask that you give at least 24 hours' notice if you need to cancel or reschedule your appointment.

If an appointment is canceled within less than 24 hours or missed without prior notice, a $75 cancellation fee will be charged.

We appreciate your understanding and cooperation in this matter, as it allows us to accommodate other patients who may be waiting for an appointment. If you have any questions or need assistance with rescheduling, please don't hesitate to contact our office.

In addition, to streamline our appointment scheduling process and further ensure the security of your personal information, we are now requiring all patients to keep a credit card on file at the time of booking appointments. This will help us manage any cancellation fees and ensure a smooth experience for all patients.

Please be assured that your credit card information will be securely stored in our up-to-date, encrypted security vault system. We take your privacy and security seriously, and our system is designed to comply with the highest standards of data protection.

If you have any questions or concerns about this new procedure or the security measures in place, please don’t hesitate to reach out to our office. We are here to assist you.

Thank you for your understanding and cooperation.